Job Description
IT Support Analyst
Banking / Financial ServicesLondon (Hybrid – 3 days in office)Up to £45,000 + Bonus + Benefits
A well-established London-based bank is seeking an IT Systems Engineer to join its close-knit internal technology team.
This is an excellent opportunity for a hands-on IT professional who enjoys working across infrastructure, support, and projects. You’ll play a key role in maintaining and improving core systems while providing high-quality internal support.
The Role
* Delivering 1st, 2nd and some 3rd line support across infrastructure and systems
* Supporting core banking and business applications
* Monitoring network performance and troubleshooting issues
* Managing backups and restores
* Supporting network and system upgrades
* Contributing to IT projects and continuous improvement initiatives
* Assisting with security controls and compliance in a regulated environment
About You
To be considered, you will have:
* Strong experience in desktop and end-user support
* Solid knowledge of Active Directory, Domain Controllers and Group Policy
* Experience supporting business or financial applications
* Strong Microsoft Office / M365 support skills
* Windows Server administration experience
* Exposure to cyber security principles, endpoint protection, and security policy implementation