40 hours per week
Our Manor Gardens housing has 23 existing supported housing bungalows, and we are underway in developing a further scheme of 46 accessible apartments and family homes, 44 at Manor Gardens and two new bungalows at the adjacent Newstead Road.
Here at Stonewater, we are seeking a Community Housing & Wellbeing Coordinator to work directly with customers, stakeholders and communities to create a vibrant community where customers are engaged and involved with developing services that support them.
You’ll provide general building management and the day-to-day delivery of localised service contracts for Manor Gardens, ensuring services are customer and outcome focused and enable individuals to both sustain their lease/tenancy and remain independent in their own home. You’ll carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk.
Delivering excellent customer service, including response and resolution of customer feedback and complaints, you’ll initiate tenancy terminations, complete strengths-based assessments and risk assessments, assessment visits for prospective customer, sign-ups and customer induction for all new customers; and support the promotion of vacant dwellings across schemes. Developing r...