Please be advised that this is a full time position, working 37.5hrs/5 days, Monday to Sunday. Keyholder duties are included.
Main Purpose
Support the Store Manager in overseeing the daily operations of the store, ensuring exceptional customer service, achieving sales targets and maintaining a well organised and secure retail environment.
Key Responsibilities
1. Provide support to the Store Manager in all aspects of store management and act as the manager in their absence.
2. Assist the Store Manager in leading, motivating and managing the store team to achieve sales and service goals.
3. Assist in training new staff and providing ongoing coaching and development for the team.
4. Manage daily store operations, including opening and closing procedures.
5. Ensure high standards of customer service are maintained, addressing customer inquiries and resolving issues promptly.
6. Monitor and drive sales performance.
7. Ensure the store is well-stocked, organised, clean and tidy by undertaking all housekeepi...