We're looking for a pensions professional to join a busy Defined Benefit onboarding team. This hybrid role offers the flexibility to work between home and office while delivering high-quality outcomes for clients. The Role Provide manual calculations and claims support for Defined Benefit pension schemes Draft clear communications to scheme members and third-party intermediaries Produce accurate quotations and ensure compliance with scheme specifications Authorise payments and maintain scheme records for non-standard arrangements Act as a technical point of contact for priority or sensitive schemes Identify and resolve data anomalies while following standard operating procedures Communicate key updates to internal teams and third parties What We're Looking For Pension qualification such as CII or PMI, or equivalent experience Strong knowledge of Defined Benefit pension schemes and their administration Awareness of relevant legislation, including GDPR and Consumer Duty Strong attention to detail and technical accuracy Ability to manage priorities and work effectively to tight deadlines Clear and empathetic communication with a range of stakeholders Customer-focused approach with initiative to reduce risks and improve processes Why Apply This is an opportunity to join a highly respected pensions team, contribute to complex and high-profile schemes, and develop your career in a supportive, collaborative environment. The role offers a competitive benefits package including bonus, pension contributions, life assurance, healthcare, flexible leave, and electric car scheme options.