VidAlert is seeking an experienced Service Delivery Manager to join our Traffic Technology Team in Neath, UK. You will be responsible for managing day-to-day client service delivery and owning client relationships from implementation to renewal. The role entails monitoring KPIs and SLAs, leading project rollouts, and collaborating with various teams to improve services. We offer a competitive benefits package, including healthcare cash plan, life insurance, and a company pension scheme.
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