Job Description
Operations Manager - Kingsgate Shopping Centre
Kingsgate Shopping Centre is Huddersfield’s dominant enclosed retail and leisure destination. At approximately 280,000sqft, with over 40 retail and leisure units, a 600+ space multi-storey car park and a strong mix of national retailers and leisure operators, the scheme plays a central role in the town’s economy.
Following its recent acquisition by Northdale Advisors and continued management by Workman LLP, an opportunity has arisen for an Operations Manager to join the on-site leadership team at an exciting stage in the asset’s evolution.
The Opportunity
This is a hands-on, site-based operational leadership role responsible for ensuring the safe, compliant and efficient running of the centre.
The scheme includes a significant leisure anchor with The Light Cinema, alongside bowling, axe throwing and external F&B operators, making this a dynamic, seven-day trading environment with a strong evening economy component.
You will work closely with the long-serving Shopping Centre Manager, tenants, contractors and key stakeholders to maintain high operational standards while supporting the ongoing commercial performance of the asset.
Key Responsibilities
* Full oversight of hard and soft service contractors
* Health & Safety leadership across the scheme (IOSH minimum; NEBOSH desirable)
* Management of plant, building systems and statutory compliance
* Service charge and operational budget management
* Tenant liaison and day-to-day operational support
* Stakeholder engagement with local partners and external bodies
* Supporting event operations and weekend trading where required
About You
You may currently be:
* A Operations or Facilities Manager within retail property
* Working within a lead site position within a service provider such as a Soft Services Manager
* A rounded FM professional with customer facing experience
* A technically grounded operator looking to broaden into a more commercially visible role
You will bring:
* Strong contractor management experience
* Confidence leading H&S on a live public-facing asset
* Commercial awareness and comfort engaging directly with tenants
* The ability to balance plant oversight with people leadership
Salary & Package
£40,000 – £50,000 depending on experience, plus benefits.
This is an excellent opportunity to take ownership of a significant regional asset under a highly respected managing agent, within a growing portfolio under ambitious ownership.
For a confidential discussion, please either apply to this listing or email alec@andersenjames.com