About the job Support Worker
To provide a support & guidance services to vulnerable young people (LAC & UASCS). Identify and take appropriate actions according to their needs & requirements, in conjunction with pathway plan, support plans, other plans along with internal & external parties and agencies.
Provide a safe, welcoming and supportive environment and culture to our young people.
~ Support the manager, whilst maintaining positive practices, in line with our aims and objectives.
~ Be involved in the implementation of Support Plan.
~ Create or assist in creating Risk Assessments and Support Plans.
~ Attend & support young person at reviews and planning meetings when required.
~ Attend regular supervisions, staff meetings and training sessions as required.
~ Deal with telephone enquiries and undertake administrative duties as required e.g., Maintain case files, including details of assessment plans, decisions, visits and the implementation and evaluation of action about the support plan.
~ Promote young peoples rights and interests whilst protecting them from danger, harm, or abuse.
~ To be responsible for the building during the shift.
~ To advise, support, and exchange information with other staff team members.
~ To act quickly AND efficiently in any emergency and apply established protocols relating to emergency situations and ensure the well-being of young people and others.
~ To be responsible for home financial administration during their shift, including petty cash, activity money, young peoples personal allowances, and other such budgets that require correct appropriation.
~ To be responsible for organising and promoting the smooth running of their shifts, including sleep-in shifts, and waking nights.
~ To challenge poor performance among other members of the staff team, should it arise, in a professional manner.
~ Complete allocated training including online & face to face in a timely manner.
~ Be familiar with and promote the policies and procedures, applying all knowledge to work practices.
~ Be familiar with the assessed needs of each young person, and to provide appropriate support as defined in Support Plans and Risk Assessments.
~ Understand and comply with all Regulatory requirements including Health & Safety, COSHH, RIDDOR and Accident/Incident reporting.
~ Maintain clear and accurate records as required by the policies and procedures, and to ensure that all records are completed accurately and to acceptable standards.
~ Assist young people to manage their behaviours through positive intervention
~ Use the support, risk assessments, policies and procedures plan to adopt any required strategies
~ Support young people to safely access facilities and activities, both in the provision and outside.
~ doctors, social workers, police etc on behalf of the young people.
~ To act immediately to resolve any conflicts within the home, and to support the use of the following defined procedures including the Grievance Policy, Complaints Policy etc.
~ Act as a positive and supportive role model to young people in all aspects of work.
~ Work openly and cooperatively with all young people and colleagues, and to treat them with dignity and respect at all times.
~ Honour all work commitments, arrangements and agreements including any authorised changes to rotas, swaps etc.
~ Avoid any formation of inappropriate relationships with young people whatsoever.
~ Avoid putting yourself or any other person at unnecessary risk.
~ Avoid any behaviour in work or outside of work that would call into question your suitability to be employed in the social care sector.