About the Role We’re looking for a highly organised and detail-focused Administrator to join our Student Information Services team. This role is central to ensuring the smooth running of the student lifecycle from enrolment through to achievement while providing excellent service to students, staff, and external partners. You’ll work across a wide range of data and administration tasks, helping us maintain accurate records, deliver efficient processes, and uphold compliance with regulatory requirements. If you’re someone who enjoys working with data, solving problems, and supporting students and colleagues, we’d love to hear from you. What You’ll Be Doing As part of our SIS team, you will: Support a wide range of student-related activities including enrolments, exams administration, timetabling, and course set-up Input, update, and maintain accurate student data across multiple funding streams (FE, HE, Apprenticeships, Loans-funded) Work closely with curriculum teams to ensure all required information is collected and processed on time Manage tasks such as withdrawals, transfers, exam entries, registrations, and certificate processing Ensure secure handling of confidential information and exams materials Provide excellent customer service to students, staff, and visitors Contribute to internal and external audits Support colleagues through sharing knowledge, developing training materials, and improving processes Assist with reporting, data quality checks, and system maintenance Work flexibly across sites when needed About You We’d love to hear from you if you have: Essential Skills & Experience Experience in a data-focused or administrative role Strong IT skills, including Microsoft Excel and database systems Excellent communication skills and confidence dealing with staff and students High accuracy, attention to detail, and strong numeracy Strong organisation and time management skills Ability to work to deadlines and manage competing priorities A customer-focused approach and strong interpersonal skills Qualifications Level 2 qualification or higher in a relevant discipline (or equivalent experience) GCSE English & Maths (grade C/4 or above) Desirable Experience using student management systems (such as ProSolution) Knowledge of FE, HE, Apprenticeships, and other funding streams IT qualification at Level 2 or above Why Join Us? As part of our team, you’ll benefit from: 30 days annual leave bank holidays two weeks at Christmas Flexible working arrangements Access to pension and health schemes Supportive, inclusive, and collaborative working environment Opportunities for professional development and internal progression How to Apply If you’re organised, motivated, and passionate about delivering excellent support to students and staff, we’d love to hear from you. Apply now and help us continue to deliver a high-quality, student-focused service. Additional Information Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS. Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.