Join to apply for the Facilities Manager role at MAPP
Overview
Team: Facilities Management – Cambridgeshire/Hertfordshire
Who Does This Role Report Into? Senior Facilities Management
Purpose and Scope: The Facilities Manager functions as the front line for MAPP assisting in all aspects of service delivery, supporting the Senior Management team. This is a hybrid role and the Facilities Manager will have an agreed allocation of properties to manage currently in the Cambridgeshire/Hertfordshire area. There is an expectation the FM will be on one central Cambridge site 2 days per week.
Responsibilities
* The Facilities Manager functions as the front line for MAPP assisting in all aspects of service delivery, supporting the Senior Management team.
* The Facilities Manager will be responsible for ensuring that the highest standards of management, maintenance and service are maintained.
* This is a hybrid role and the Facilities Manager will have an agreed allocation of properties to manage currently in the Cambridgeshire/Hertfordshire area. There is an expectation the FM will be on one central Cambridge site 2 days per week.
Skills (People & Technical)
* Ensure that the day to day running of buildings within the portfolio is addressed
* Monitor contractor/supplier performance and report findings to the Senior Management team.
* Report any issues that may affect the client/tenant/the service of the property
* Ensure regular property inspections are carried out and recorded
* Ensure that all utility meter readings are collected and managed using relevant systems
* To provide the highest level of service standards to client and building tenants
* To monitor contractor/supplier performance, reporting to contracts manager as required
* To draft and monitor service charge budgets
* Understand expenditure allocation and ensure invoices are correctly apportioned to each property
* Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework
Values & Behaviour
* Exhibition of MAPP Values
* Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
* Self-Management including showing initiative, being proactive and meeting deadlines
* Engaging with the Big Picture
* Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
* Achieving Results and Prioritise Work
* Innovative Solutions and Problem Solving
* Developing Self and Others and willing to Learn
Experience & Certifications
* 3-4 year's experience of working in a similar role
* Compliance with Health, Safety and Environmental legislation including ISO14001 and ISO 45001
* Driving Licence & IOSH Essential, NEBOSH desirable
Salary & Employment
* Salary Range (Based on Experience)
* Employment type: Full-time
* Job function: Project Management
* Location: Cambridge area (Cambridgeshire/Hertfordshire)
We are a values driven organisation, including becoming a B Corp. We promote on average about 10% of our office-based roles in a year. We encourage learning, growth and giving back to communities. If you fit the role and feel you can contribute, please apply.
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