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Account management lead

Norwich
Universal Business Team
Account manager
€55,000 a year
Posted: 13h ago
Offer description

A long-established, third-generation manufacturing business is entering a major growth cycle and is looking for a high-impact Sales Manager to elevate performance, drive sales tempo, and unlock further growth across a high-value contractor base.


Responsibilities

* Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion.
* Maintain high call rates personally and across the team - setting pace and expectation.
* Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes.
* Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management.
* Run and own the performance dashboard - tracking KPIs, enquiry levels, targets, and follow-through.
* Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring.
* Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities.
* Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement.

You bring a sales-first mindset and naturally step into a leadership rhythm. You're energised by activity, thrive in a performance-led environment, and know how to turn warm contractor relationships into repeat revenue.


Qualifications

* High energy, proactive, and confident setting the pace for the team.
* Comfortable maintaining high call volumes and driving disciplined follow-up.
* A proven closer with strong conversion outcomes.
* Commercially sharp with strong instinct for buying behaviours.
* Structured, organised, and committed to keeping the pipeline tight.
* Strong at holding people accountable and driving consistent performance.
* Resilient, competitive, and growth-focused.
* Humble, hungry, smart - and motivated by scaling something meaningful.


Benefits

* £45,000-£65,000 base salary + bonus.
* A warm, established contractor base with strong recurring potential.
* Opportunity to play a pivotal role in a scaling commercial operation.
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