The MD, Head of Business & Professional Services (B&PS) leads a team of senior bankers and managers to drive the strategy for the Industry sector. The role is part of the UK senior leadership team and a key component of the Global Industry team. It requires in‑depth knowledge of B&PS sub‑industries, an understanding of commercial focus areas, and the ability to manage senior client relationships up to c‑suite level.
Responsibilities
Drive innovation in client solutions by partnering with product specialists and subject‑matter experts, structuring deals that balance risk and reward.
Execute strategic initiatives launched centrally across Group, Banking, and CCB levels.
Oversee the credit relationship for clients, coordinating the entire process and ensuring compliance with policies and institutional procedures.
Ensure regulatory compliance and adherence to Citigroup policies at all times.
Lead and coach a team of Relationship Managers and emerging leaders, investing time in their development.
Maintain and deepen client relationships, proactively addressing needs, risks, and new opportunities to expand wallet share.
Focus on new business development and positioning Citi in new relationships to grow overall business size.
Attract, retain, and motivate a high‑performing team, manage budgets, and meet sales goals.
Appropriately assess risk, uphold the firm’s reputation, and supervise colleagues to maintain compliance and ethics.
Qualifications
20+ years of experience in commercial banking.
In‑depth knowledge of commercial banking, credit, and rapid learning of new products.
Commercial credit decision‑making authority, experience with complex capital structures and cross‑border transactions.
Advanced credit skills that justify appointment as a senior credit officer.
Strong teamwork, matrix‑environment adaptation, and stakeholder engagement skills.
Track record of managing and leading teams through complex change, retaining and developing talent.
Excellent interpersonal communication and leadership abilities.
Time‑management and business development focus with innovative approaches.
Adaptable mindset, agile leadership, and swift prioritisation based on data insights.
Education
Bachelor’s or university degree; Master’s or accountancy background preferred, along with managerial experience.
Certification Regime The role is a Certified Role under the FCA and PRA Certification Regime. Employees must be fit and proper to perform the role. Assessments include extensive interviews, self‑disclosures, criminal record checks, reference checks, credit checks, and other background screenings.
Honesty, integrity and reputation
Financial soundness
Competence and capability
Job Family Group Commercial and Business Sales
Job Family Relationship Management
Time Type Full time
Equal Opportunity and EEO Notice Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr