Housing Support Worker
A rewarding opportunity for a compassionate Support Worker to deliver housing support, tenancy management and resident care within a supported accommodation setting, helping individuals build independence and achieve long-term housing stability.
If you’ve also worked in the following roles, we’d also like to hear from you: Care Support Worker, Supported Housing Officer, Tenancy Support Worker, Residential Care Worker.
SALARY: £25,500 pro rata (Actual Salary for 20 Hours per Week, £13,783 per annum) + Benefits
LOCATION: Hybrid with your time split working from home and the office in Gravesend, Kent (DA12) – candidates will need to live within a commutable distance to Gravesend
JOB TYPE: Part-Time, Permanent
WORKING HOURS: 20 Hours per Week, Monday to Friday (flexible on days and times to work – will be discussed during interview)
JOB OVERVIEW
We have a fantastic new job opportunity for a Housing Support Worker to join a supported accommodation service focused on helping residents transition into long-term independent living.
As a Housing Support Worker you will provide practical and emotional support, assisting individuals with tenancy sustainment, life skills, and access to community services. You will work in a trauma informed way, promoting wellbeing and independence.
Working as a Housing Support Worker you will support residents both face‑to‑face and remotely, contributing to housing management, safeguarding, and personalised support plans.
The role involves collaboration with external agencies, ensuring residents receive the support needed to achieve positive outcomes and maintain stable accommodation.
DUTIES
* Provide Resident Support: Deliver day-to-day housing support to help residents build independence and confidence
* Assist with Life Skills: Support budgeting, cooking, cleaning, and managing appointments
* Offer Emotional Support: Listen without judgement and help residents navigate challenges
* Develop Support Plans: Contribute to care plans, risk assessments, and personalised support strategies
* Promote Safeguarding: Ensure a safe and supportive living environment at all times
* Liaise with Agencies: Work with local authorities, landlords and partner services to secure long-term housing outcomes
* Encourage Community Engagement: Support access to education, employment and community activities
* Maintain Records: Keep accurate case notes, reports and documentation
* Conduct Audits: Ensure compliance with supported accommodation standards and policies
* Respond to Incidents: Act appropriately in emergencies following organisational procedures
CANDIDATE REQUIREMENTS
ESSENTIAL
* Previous experience in support work, social care, housing support or a similar role
* Knowledge of housing legislation, benefits systems and tenancy processes
* Understanding of safeguarding, risk management and working with vulnerable individuals
* Strong IT skills including case management systems and remote working tools
* Excellent communication and interpersonal skills with a customer-focused approach
* Ability to work independently and collaboratively within a team environment
* Experience maintaining accurate records and producing clear reports
* Strong organisational skills with the ability to prioritise workload and meet deadlines
DESIRABLE
* Experience delivering trauma informed support
* Experience working in a psychologically informed environment
* Confidence engaging with external stakeholders such as local authorities and support agencies
This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre‑employment process for any successful candidate.
The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
CLOSING DATE
30th April 2026
JOB REF: AWDO-P14604
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