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Volunteer manager (learning and development)

Watford
Citizens Advice Watford
Volunteer manager
Posted: 21h ago
Offer description

Volunteer Manager (Learning and Development)

Join to apply for the Volunteer Manager (Learning and Development) role at Citizens Advice Watford


Volunteer Manager (Learning and Development)

2 days ago Be among the first 25 applicants

Join to apply for the Volunteer Manager (Learning and Development) role at Citizens Advice Watford

Part-time (22.5 - 30 hours per week (flexible))

Permanent

At Citizens Advice Watford, we pride ourselves on the values that make our workplace not just productive but also enriching and fulfilling. Our collaborative spirit is at the heart of everything we do, fostering a teamwork environment where every individual’s contribution, staff or volunteer, is recognised and appreciated. We are proactive, anticipating the needs of clients, and take the initiative to provide the best service possible.We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

Context of the Role

We are seeking a Volunteer Manager (Learning and Development) who shares our vision of a thriving and supportive workforce. Through your management of volunteers and your coordination of the training and development we will maintain excellent quality of advice for clients and a fulfilling work environment for all staff and volunteers. An environment in which everyone has the knowledge, skills and confidence to excel in their role.As a key part of the senior management team, you will enjoy working collaboratively and effectively to deliver the aims and objectives of the organisation.

Role Purpose

* Recruit, induct, train and retain volunteers into various roles within the advice service
* Provide a supportive environment for volunteers throughout their time at CA Watford
* Plan and coordinate internal and external training to ensure that everyone is skilled in their role
* Implement annual training programmes to ensure the workforce is skilled and knowledgeable ensuring we maintain high quality of advice.

What we give our staff

* We provide an employee pension scheme with a6% employer contribution
* Our Employee Assistance ProgrammeTelusgives immediate access to professional and confidential counselling and advisory services
* Flexibility– our roles are open to discussion about flexible working
* Employees are entitled to 6.6 weeks paid annual leave in each year. In the case of full-time employees working a five-day week, this equates to33 days paid annual leave (including the 8 statutory bank holidays). Pro-rata for part-time employees
* Training providedto support continuous professional development. There will be opportunities to progress within the organisation.
* We are a disability confident employer

Recruitment timeline:

Closing date for applications– Monday 7thJuly 2025

Interviews week commencing– Monday 14thJuly 2025


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Part-time


Job function

* Job function

Human Resources
* Industries

Non-profit Organizations

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