Boots Opticians, with 536 locations across the UK, is dedicated to being the nation’s first-choice optician, offering exceptional eyecare, an extensive range of glasses from top brands like Gucci and Ted Baker, and a rewarding Contact Lens Plan. Focused on enriching both customer and team member experiences, Boots Opticians provides genuine opportunities for career growth through its diverse practices and roles. The company values inclusivity and fosters a supportive environment where employees can thrive and achieve their full potential.
Role Description
The Optical Assistant role is a full-time position based on-site in Gerrards Cross. Responsibilities include supporting customers with eyewear selection, ensuring excellent customer service, and assisting optometrists with clinical tasks and administrative duties. The role requires maintaining accurate records, promoting products and services, and ensuring the smooth operation of the practice. A strong focus on delivering unparalleled customer satisfaction is key.
Qualifications
* Strong Interpersonal Skills and a passion for delivering excellent Customer Satisfaction
* Effective Communication skills, including the ability to explain products and services clearly
* Experience in Customer Service and a customer-focused approach
* An understanding of or willingness to learn Optometry principles and professional knowledge in optical care
* Attention to detail, organizational skills, and the ability to work in a fast-paced environment
* Flexibility and willingness to collaborate within a team
* Previous retail or optical experience is an advantage but not essential
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