Job title: Insurance Administrator
Location: Exeter Head Office
Hours: 37.5 hours per week
Benefits:
30 days holiday (including bank holidays)
Company pension scheme
Employee discounted scheme
Funded Summer and Christmas events
Cycle to work schemes
Discounted car hire rates
Friendly and supportive working environment
Gym on site
Role overview:
As an Insurance Administrator, you will assess and determine whether the damage incurred during a rental is chargeable to the customer or the client's insurance company.
Experience is not essential, as we provide comprehensive training to equip you with all the necessary skills and knowledge. Our thorough training program ensures that you will be well-prepared to handle all aspects of the role.
Key responsibilities:
Accept and process all new claims from insurers, confirming appropriate cover
Contact our branch network or renters to gather comprehensive information about alleged incidents for appropriate response
Ensure any new claims from the branch network that include personal injury are promptly submitted to our insurer with full supporting documentation
Identify non-fault claims where we can recover losses from a third party or their insurer
Address customer queries via phone or email regarding their uninsured losses
Ideal candidate:
We are seeking someone with a keen eye for detail who can accurately identify vehicle damage. The ideal candidate will have excellent communication skills, be self-motivated, and work well independently and as a team player.
About us:
Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do!
Apply now and be part of our team driving growth and success!
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