About us
Avencia are partnered with a leading insurer and Fortune 500 company, who are looking to recruit an Assistant Underwriter in their Leeds-based Renewal Connect team.
The opportunity
This opportunity is based within the renewals department as part of a smaller renewals team, dealing with a wide variety of Professional and Management Risks and Charity policies. Youll work closely with other departments to build and maintain relationships internally and externally, delivering an exceptional service to our brokers.
The role of the Assistant Underwriter is to provide an excellent underwriting service for brokers across the UK. Youll develop and maintain strong relationships, monitor and analyse broker activity to identify success and areas for improvement, and provide proactive feedback to the team manager. Youll also take responsibility for renewals and mid-term queries, ensuring you remain visible and accessible to our brokers.
Key accountabilities
* Provide and maintain a high level of underwriting, demonstrating thorough knowledge of guidelines and authority levels to achieve defined objectives
* Underwrite risks in line with your personal level of authority
* Deliver excellent service to brokers, prioritising renewals, mid-term adjustments and referrals whether via the e-trading platform, Acturis, or by email/phone, ensuring all deadlines are met
* Handle incoming calls promptly and professionally
* Diarise and follow up renewals with brokers to secure and retain business
* Review broker activity, highlighting product benefits and negotiating terms to encourage engagement
* Analyse broker performance and report findings to the team manager
* Manage renewal cases, collaborating with brokers to secure renewals and upsell/cross-sell additional cover
* Build and maintain excellent working relationships with the technical teams in Leeds and the wider business
* Support the team and business with ad hoc projects
Skills & experience
* Proven, relevant insurance experience and demonstrable technical skills
* Background in our classes of business (desirable but not essential)
* Excellent written, verbal, and numerical skills
* High level of accuracy and attention to detail
* Strong IT skills, including MS Office
* Willingness to study for CII qualifications - fully funded and supported by the company
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