Job description
New Homes Customer Support Coordinator - Temp to Perm
Location: Borehamwood, x1 day per week remote
Salary: £32, + 5% bonus
Starting Date: August
Term: Temp to Permanent
Are you a property professional with a background in new homes, property management, estate agency, real estate, or construction? We're seeking a Customer Support Coordinator to join our dedicated team. This role offers an excellent opportunity for career growth in a supportive and dynamic environment.
Why This Role?
1. Career Growth: Leverage your property experience and expand your skills in customer service and administration, with potential for advancement within our company.
2. Flexible Working: Enjoy a balanced work-life with the option to work from home a few days a week.
3. Competitive Benefits: Access a range of benefits, including discounted home purchase options, private medical care, and wellness support.
Your Responsibilities:
4. Manage day-to-day administration of customer issues, ensuring efficient resolution.
5. Allocate resources, including service operatives and contractors, to address customer needs.
6. Coordinate diaries for Customer Relationship Managers.
7. Collect and manage data for analysis and escalation of customer issues.
What We Offer:
8. Professional Development: Comprehensive training and support to help you excel.
9. Employee Discounts: Savings across thousands of retailers and services.
10. Health & Wellbeing: Access to private healthcare, digital GP, dental insurance, and wellbeing support.
Ideal Candidate:
11. Experience in property or construction.
12. Strong organizational and communication skills.
13. Ability to manage multiple tasks and priorities efficiently.
Ready to take your property career to the next level? Apply now and join our team as a Customer Support Coordinator.