Location:
Edinburgh, United Kingdom Reporting to:
Professional Services Technical Manager Are you passionate about delivering high-quality IT solutions and driving successful project outcomes? At Air IT, we’re looking for a skilled and motivated
Professional Services Engineer
to join our dynamic team and play a key role in delivering cutting-edge IT projects to our clients. What You’ll Be Doing Lead the technical delivery of customer projects, ensuring they’re completed on time and to a high standard. Collaborate with our Project Management Office to schedule and manage project timelines. Review project scopes, identify potential issues, and communicate effectively with stakeholders. Provide thorough handovers to our Service Desk and ensure seamless transitions post-project. Maintain accurate records in our CRM and follow established project procedures. Uphold our Information Security Management System (ISMS) and company policies. What You’ll Bring Essential Experience & Skills: Proven experience in IT project delivery and supporting Microsoft technologies. Strong knowledge of Microsoft 365, Windows Server, Exchange, Hyper-V/VMware, Azure AD, and InTune. Familiarity with MFA, conditional access, and Active Directory services. Excellent communication and customer service skills. A valid driving licence. Experience with Azure IaaS, Azure Virtual Desktop, Mimecast, Veeam, Datto. Knowledge of firewall technologies (Sophos, SonicWall, Cisco Meraki). Networking expertise including VLANs, VPNs, DHCP, DNS, SSL. Experience building wireless networks (Meraki, UniFi). Why Join Us? Joining Air IT means unlocking a world of perks and opportunities, including; Hybrid working options for a better work-life balance 25 days annual leave plus bank holidays Ongoing learning and development opportunities Cycle to work scheme and technology vouchers Enhanced family leave Celebration day - an additional day off each year to celebrate an occasion important to you Salary sacrifice pension 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact Company social events and competitions Discount and Cashback Scheme Group Income Protection Life Insurance EAP and Virtual GP Service At Air IT, we don’t just deliver IT—we empower businesses through technology. You’ll be part of a forward-thinking team that values innovation, collaboration, and continuous learning. If you’re ready to take your career to the next level and make a real impact, we’d love to hear from you.
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