Rate: £12.45 per hour
Location: Holywood Store, Belfast, BT3 9EJ
Hours: Part time, 12 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 21 May 2025
Requisition ID: 305403
Shift hours
Early shift: 04:00 - 08:00
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality, and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, ensuring they receive everything they ordered from Sainsbury’s.
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK.
What you’ll be doing:
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery or providing substitutions when products are out of stock.
* Using a handset to plan your route around the store, manage your tasks, and track time.
* Dealing with customer queries, processing orders, and assisting with loading vans for home delivery.
* Serving customers, supporting with questions, and proactively offering assistance.
* Building knowledge about products, services, and promotions to provide recommendations.
* Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague:
* Comfortable with early mornings (most shifts start at 4am) and working in a fast-paced, physical environment.
* Friendly, welcoming, and enthusiastic about helping customers.
* Enjoys using initiative to solve problems and taking responsibility for tasks.
* Flexible, productive, and willing to learn new skills, including digital tools and technology.
* Attentive to detail, maintaining a clean and clutter-free store to enhance the shopping experience.
Working for us has great rewards:
We value our colleagues and offer market-leading benefits and training, including:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every pay day.
* Free food and hot drinks – provided in all stores.
* Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
* Pension – company matches between 4-7.5% of contributions.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts – special offers on gym memberships, holidays, retail vouchers, and more.
* Wellbeing support – including free access to our Employee Assistance Programme for confidential support.
Please apply early, as vacancies may close quickly.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome. We offer family leave, support for carers, resources for understanding roles, and internal networks promoting representation and diversity. We are committed to development through mentorship, training, and career progression, and celebrate diversity through initiatives and events. Learn more about our inclusivity efforts here.
If you require reasonable adjustments during the application or interview process, please let us know, and we will support you.
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