Skincare specialist

Part-time Skincare Specialist, 9 Month Maternity Cover (end of February 2027) WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health. About this role We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Harvey Nichols, Knightsbridge. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. This is a part-time role, and we require someone who can work four days a week (28 hours). This individual will need to work on a rota covering weekends and early and late shifts. This role is contracted until the end of February. While this role is predominantly based at Harvey Nichols, Knightsbridge, we may need this person to be flexible to cover shifts in Selfridges, Harrods and SpaceNK. Key Responsibilities Conducting in-depth skin consultations using the latest skin imaging technology. Recommending bespoke skincare packages across all brands for clients post consultation. Consistently achieve set KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment. Create and implement on-counter activity, traffic stopping and events to drive incremental retail sales and achieve daily retail targets and KPIs. Deliver exceptional game-changing customer service. Desired Skills and Experience Proven experience in skincare and beauty sales, ideally in a premium retail environment A passion for beauty and results driven skincare Positive can-do attitude: we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same Proactive approach to sales Love the challenge of meeting and exceeding targets Confident, approachable and self-motivated What’s in it for you? 25 days’ annual leave (pro rata) A monthly allowance to spend on our products, plus additional discount Corporate discounts Free annual eye test at SpecSavers Cycle to Work scheme Recommend a friend scheme: we reward you for bringing people into our business Travel card loan Feel like you’re a good fit? Apply . We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.