Head of Delivery
We are looking for a Head of Delivery to join our Group Technology team in Milton Keynes. This is a key mid-level leadership role responsible for overseeing the successful delivery of technology change across business-aligned teams. You will lead a team of Delivery Managers and Scrum Masters, ensuring the maturity and effectiveness of delivery practices while aligning closely with business priorities.
Key Responsibilities:
* Leadership & Line Management: Provide direct line management and leadership to a team of Delivery Managers and Scrum Masters. Foster a culture of continuous learning, mentoring, and career development to grow team maturity and capability.
* Portfolio Delivery Oversight: Own the Business Align Teams portfolio-level delivery roadmap, ensuring alignment across business areas, visibility of delivery plans, and proactive management of dependencies.
* End-to-End Delivery Ownership: Lead the full lifecycle delivery of technology change initiatives across cross-functional teams, including third-party partners.
* Resource & Dependency Management: Identify and secure the resources required to support delivery teams. Proactively remove blockers and coordinate with engineering, operations, and change teams to ensure smooth delivery of platforms, products, and features.
* Practice Development & Continuous Improvement: Define and implement best practices across the Business Align Teams, drawing on industry standards and emerging trends. Monitor performance and delivery outcomes, identifying opportunities for innovation and improvement.
* Governance & Risk Management: Lead the Scrum of Scrums and take ownership of portfolio-level risks and issues. Ensure these are visible to the technology leadership team and that appropriate mitigation strategies are in place.
* Reporting: Report on PI execution progress, ensuring delivery management tooling represents current state and is accurate and complete.
* Stakeholder Engagement & Escalation Management: Act as point of contact for senior-level escalations with the business-aligned leadership teams. Build strong relationships with senior stakeholders to ensure alignment of delivery goals with broader Group Technology objectives.
* Strategic Vision & Alignment: Define the vision and goals for the delivery function, ensuring they support and advance the strategic objectives of Group Technology & Business Aligned area.
* Third-Party Delivery Oversight: Manage third-party development partners, ensuring strong working relationships and alignment with internal delivery schedules and priorities.
Experience & skills required:
* Preferably educated to graduate level in a STEM qualification and extensive experience in senior delivery management roles.
* Background in delivering technology in customer facing industries.
* High degree of practical experience with using SAFe, and agile frameworks such as Scrum or Kanban.
* Worked with and implemented Jira across technology delivery teams.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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