ISOC Tier 1 Engineer Location: Horwich, Bolton Salary: £28,500 + Benefits Hours: 24/7 Shift-Based Role The Opportunity We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond. If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you. Key Responsibilities Provide 1st line triage, investigation, and resolution of network and security alerts Monitor and support customer environments including routers, switches, firewalls, and related tools Escalate issues to Tier 2 engineers where required Work closely with customers and internal teams to ensure timely updates and high-quality service Maintain accurate incident records and contribute to service improvement Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in structured learning and certification programmes to build towards Tier 2 responsibilities Skills and Experience Required A strong interest in networking or cyber security-formal study or self-learning welcomed CCNA (completed or in progress) or equivalent foundational netw...