Office-based | Wokingham Salary up to £40K Bonus Benefits Are you a natural leader with a passion for delivering outstanding customer service? We are recruiting for a fast-growing, sustainability-driven business on the outskirts of Wokingham, Berkshire. We're looking for a dynamic and motivated Team Leader/Manager to head up a busy office-based team in Wokingham. You’ll lead from the front—managing day-to-day operations, supporting your team to hit performance targets, and ensuring the customers receive exceptional service every step of the way. Up to £40,000 salary 12% annual performance bonus Generous 25-28 days holiday bank holidays EV salary sacrifice scheme - Drive electric and save Up to 6% pension contribution £600 personal development budgetannually Medicash health cashback plan Life insurance Laptop and mobile phone provided Regular staff eventsand team celebrations Employee referral scheme - earn up to £500 per hire Real career growth opportunities in a thriving company What you’ll do in the Team Leader/Manager role Lead and develop a high-performing team Drive a 'customer-first’ culture Oversee service delivery, performance, and CRM management Collaborate with key stakeholders to drive continuous improvement What you’ll bring to the role Proven leadership and communication skills A proactive, problem-solving mindset Ability to thrive in a fast-paced, evolving environment CRM and Microsoft Office proficiency