Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce)
Digital Platforms Business Analyst, client facing. Remote working, home based with client workshop facilitation, London & Paris.
Leading provider in the retail and consumer products sectors, delivering next-generation Agentic AI and eCommerce solutions to high profile brands.
Experience
* Fluent French speaker (written and spoken) essential
* Familiarity with customer-facing digital platforms, Digital Commerce, AI solutions
* Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases
* Conduct client interviews and facilitate workshops to capture functional and non-functional requirements
* Advise and consult with stakeholders and share best practice across eCommerce, Agentic AI and digital platform principles
* Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints
* Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development
* Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms
Qualifications
* Experience working in a professional consulting environment
* Track record as an Agile Business Analyst in a customer facing eCommerce or digital platforms role
* Exposure to Agentic AI, conversational AI or AI-driven commerce experiences highly desirable
* Experience working with enterprise clients
* Solid experience in workshop facilitation and discovery phases.
* Experience with leading eCommerce and digital platform technologies (eg commercetools, SAP Commerce Cloud (Hybris), BigCommerce, Salesforce Commerce Cloud)
* Omni-channel experience
* Experience working in agile development environments.
Initially 6 months contract, with some trips to Paris for discovery, otherwise remote / hybrid working.