Ecommerce Data & Insights Analyst
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Location: North-East Glasgow
Salary: Up to £35,000
We are excited to introduce a new Analyst role within a fast-growing Ecommerce business in the Northeast of Glasgow, part of a well-known portfolio of leading Glasgow brands. This role is key as the company scales its Ecommerce operations, building on a successful foundation with a turnover approaching £6 million. With ambitious projects underway and having just relaunched their site, the business is geared up for significant growth. If you have a background in data analysis, reporting, and operational support, could be the perfect next step for you.
About the Role:
As a Data & Insights Analyst, you’ll play a key role in managing and analysing business data, developing reports and dashboards, and delivering insights that drive decision-making. Reporting to the Head of eCommerce, you’ll also support the smooth running of key operational systems and integrations, ensuring business processes remain efficient and data-led.
What You’ll Be Doing:
* Extracting and preparing regular reports from sales platforms, marketplaces, and operational systems.
* Developing and maintaining dashboards to track sales, returns, traffic, customer behaviour, and operational performance.
* Identifying, investigating, and resolving data anomalies such as stock inconsistencies or reporting errors.
* Analysing performance trends including customer journey data, paid media activity, and operational metrics.
* Collaborating with department heads to automate, enhance, and streamline reporting processes.
* Supporting day-to-day operational systems and integrations, ensuring seamless data flow and process efficiency.
* Assisting with onboarding and maintaining user accounts, hardware, and software tools as required.
* Liaising with external platform and software providers when needed to resolve issues or optimise integrations.
What We’re Looking For:
* 3+ years’ experience in a data analysis, reporting, or operational support role within an eCommerce or digital environment.
* Strong analytical and problem-solving skills with excellent attention to detail.
* Proficiency with spreadsheets, pivot tables, lookups, and dashboard creation.
* Experience extracting and interpreting data from sales platforms, operational systems, or marketplaces.
* Ability to communicate insights and technical concepts clearly to non-technical stakeholders.
* Comfortable working independently while collaborating with a wider team.
* Enthusiasm for learning new digital tools, platforms, and reporting technologies.
Desirable Skills:
* Experience with Shopify or similar eCommerce platforms.
* Knowledge of Amazon Seller Central or other marketplace tools.
* Understanding of digital marketing metrics and performance analytics.
Why Join?
* Be part of a fast-growing, digitally driven business with a collaborative and supportive culture.
* Opportunity to shape data-led reporting processes and deliver insights that directly impact business decisions.
* Work in a refreshing environment away from the typical city-centre setting.
* Enjoy a healthy work-life balance with a business that values well-being and professional growth.
Salary and Benefits:
* Salary up to £35,000 DOE.
* Hybrid working, circa 2 days in office, flex to suit the individual.
* Flexi time – typically 8-4 or 9-5 to suit you.
* Staff Discount.
* Discounted and free food and drink.
* Free Parking.
Equal Opportunities:
Our client values diversity and inclusion, enhancing our team's effectiveness and client service. As an equal opportunity employer, they ensure fair treatment for all candidates regardless of background.
Please Note:
All applicants must be located in Glasgow or within a commutable distance and must have a permanent right to work in the UK without visa restrictions. A car would be beneficial due to location.
How to Apply:
Apply via LinkedIn to be considered for this role, alternatively you can reach out to Brian via email – brian@macrecruit.co.uk