Concierge – The NICI Newquay
Please note: Due to insurance requirements for driving hotel vehicles, applicants must be 25 years or over and hold a full, clean UK driving licence.
Be part of an exciting new hotel opening on the Cornish coast
We’re thrilled to be opening The Nici in Newquay, bringing a fresh, luxury hospitality experience to one of Cornwall’s most iconic seaside destinations. With stunning coastal views, vibrant interiors, and a focus on relaxed, high-end service, The Nici is set to become a standout hotel in Newquay.
As we prepare for our opening, we’re looking for a confident, friendly, and proactive Concierge to join the team and help deliver exceptional guest experiences from day one.
About the role
As Concierge, you’ll be at the heart of the guest experience—welcoming guests, sharing your local knowledge, and going above and beyond to make each stay unforgettable. From restaurant recommendations to arranging transport and experiences, you’ll help guests make the most of everything Newquay and Cornwall have to offer.
Key responsibilities
* Warmly welcome guests and assist with enquiries throughout their stay
* Provide expert local recommendations and insider knowledge of Newquay and Cornwall
* Arrange bookings, transport, and guest requests
* Build strong relationships with local partners and suppliers
* Support the front of house team to ensure a seamless guest journey
* Deliver a consistently professional, friendly, and approachable service
What we’re looking for
* A passion for hospitality and creating memorable guest experiences
* Excellent communication and people skills
* Strong local knowledge (or enthusiasm to learn quickly)
* A proactive, can-do attitude
* Previous concierge or front of house experience is desirable but not essential
* Ability to meet insurance requirements for driving duties (25+ and full, clean UK driving licence essential)
What we offer
* The chance to be part of an exciting new hotel opening in Newquay
* A supportive and energetic team environment
* Training and development opportunities
* Competitive salary and staff benefits
If you’re passionate about hospitality and want to be part of something new from the very beginning, we’d love to hear from you.
Apply now and help bring The Nici, Newquay to life.