Immediate Start Available
We are currently recruiting for a Remote - Benefits and Revenues Officer - Torridge District Council
Salary: £135 Per Day
Hours: 37
Working Schedule: Monday to Friday
Role: 12 Months
Location: Riverbank, EX39 2QG
Job Details
To ensure the timely and accurate assessment of claims and entitlements to Housing Benefit and Council Tax Support and the billing and recovery of Council Tax administered by the Council.
Maintain a working knowledge of the Housing Benefit Regulations, the Council Tax Support Scheme, Taxation Regulations and associated policies and procedures.
The post holder must have/ or work towards having a skilled experience and knowledge of the advanced elements of one of the disciplines and knowledge in the other discipline.
Maintain timely and accurate records in relation to new and review claims for benefit/support.
Maintain timely and accurate records in relation to all changes affecting entitlement to, and payment of benefit/support.
Maintain timely and accurate council tax records in relation to all chargeable and exempt dwellings in the District, together with the liable person(s) and their indebtedness.
Maintain timely and accurate records in relation to information supplied from whatever source connected with ensuring the correct entitlement to benefit/support, and the accurate charging, collection and recovery of tax.
Have a skilled application of knowledge of the operation of computer systems for both disciplines.
Ensure correct notifications, billing and recovery documents are forwarded to the customer in accordance with the regulations and the Council’s policies.
Obtain, correctly interpret and record accurate information, which other officers rely on.
Establish and process all methods of recovery of Housing Benefit and Council Tax overpayments and make arrangements to repay debts where appropriate.
Undertake all benefit/support administration in accordance with the Regulations, Schemes and Council’s policies and procedures.
Apply skill and judgement when decisions require a level of interpretation of the Regulations/Scheme and/or the customer’s circumstances are not obvious.
Demonstrate a proven capacity to work within the timescales set out in the law, government targets, and internal targets meeting the high accuracy standards required.
Represent the Council at a Tribunal Hearing, or the Magistrate Court as a witness, or to provide advice where appropriate.
Have a proven ability to work under pressure.
Working from home/hybrid working considered.
Candidate must be experiences in Housing Benefits Administration.
Experience of Academy computer system is essential.
Please apply with your most recent CV and Daniel will give you a call to discuss