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Learning Solutions Consultant, Cheltenham
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Client:
Mapal Group
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
26.08.2023
Expiry Date:
10.10.2023
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Job Description:
Edinburgh or Remote | Starting mid-September
At Mapal, we believe learning should inspire, drive performance, and create lasting impact. Our Learning Solutions team partners with global hospitality brands to design and deliver bespoke digital learning that transforms how teams work, grow, and succeed.
We’re looking for a Learning Solutions Consultant to join our team during a maternity cover. This role focuses on building trusted relationships with customers, understanding their needs, and providing insights and guidance to shape impactful learning experiences. This may involve challenging assumptions and proposing alternative solutions to ensure project success.
We’re constantly evolving our services, exploring new technologies including AI-led concepts and innovative tools. To excel in this role, you should be curious, adaptable, and eager to learn. If you enjoy experimenting with new technologies and exploring how they can add value, you’ll be a great fit.
What you’ll be doing:
* Consult directly with customers to understand their needs and recommend effective learning and performance solutions.
* Build strong partnerships based on trust, open communication, and collaboration.
* Guide customers confidently by challenging assumptions and proposing creative alternatives.
* Collaborate with designers, developers, and creative specialists to develop eLearning courses and multimedia content like videos, animations, and infographics.
* Own project scoping, solution design, and delivery, ensuring high quality, timeliness, and alignment with client goals.
* Quality assure outputs from internal teams and external suppliers.
* Stay updated with industry developments and bring innovative ideas to projects.
You will thrive in this role if you:
* Have experience in learning and development, especially digital learning consultancy or design.
* Understand learning design principles and their practical application.
* Can build strong client relationships, listen deeply, and confidently advocate for better solutions.
* Are an excellent communicator who can simplify complex ideas and inspire confidence.
* Are organized, detail-oriented, and capable of managing multiple projects.
* Bring creative thinking and innovative ideas to solve challenges.
* Understand digital learning production processes and tools.
* Have knowledge of the hospitality sector.
* Have hands-on experience with eLearning authoring tools, especially Evolve.
* Speak French and/or Spanish.
How we work at Mapal?
Our values shape our collaboration with colleagues and clients:
* One team: We work openly and celebrate success together.
* Commitment: We deliver on promises and exceed expectations.
* Customer obsession: We prioritize our customers in everything we do.
* Think big: We innovate boldly and see challenges as opportunities.
* Resilience: We adapt quickly, stay positive, and keep moving forward.
* Ownership: We take responsibility and drive results with pride.
Join a passionate, creative team shaping the future of learning in hospitality. Work on exciting projects with global brands, enjoy flexible working arrangements, and be part of a culture focused on growth and innovation.
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