C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.
About the role
As a Commercial Excellence Manager, your role is to lead and inspire the Commercial Excellence team, driving transformation and continuous improvement across our commercial operations. This role is essential in delivering exceptional value, quality service, and high performance. The Commercial Excellence Manager will use data insights, build strong stakeholder relationships, and foster a culture of innovation and excellence to ensure our commercial strategies are effectively executed and aligned with our business goals.
This role will be based in Bristol, managing a team across 3 locations (Bristol, Glasgow and Belfast) and will require travel approximately every 2 weeks.
Key Accountabilities
* Lead, develop, and motivate a multi-site team with a focus on value-add, quality service, and high performance.
* Manage processes and resources to achieve identified standards, business KPIs, and objectives.
* Provide coaching and training to ensure team members are upskilled and subject matter experts in process and reporting.
* Build effective relationships with internal stakeholders, seeking service provision feedback to ensure requirements are met.
* Act as a point of escalation for Senior Managers and Sales Directors as needed.
* Work collaboratively to ensure cohesive, consistent, and efficient processes across the GB sales force.
* Establish and promote a culture of continuous improvement within the team.
* Through the Commercial Excellence Executive, manage various accountabilities including:
-Produce and analyse regular reports aligned with sales teams in collaboration with the Power BI team.
- Provide recommendations on data analysis to support internal stakeholders.
- Manage sales forecasting in collaboration with Sales and IBP/DP roles.
- Manage all Brands Dispense requirements in collaboration with the Brands Dispense Specialist, including must-buy/must-sell in GB, billing/audit process, and equipment management/ordering.
- Coordinate and manage VDuV, Staycold, Nesbits, and agreed third parties across the group.
- Manage POS in line with budgets, ensuring full use of allocation and accurate recording of spend.
- Report on own and partner brands.
- Provide CRM support where applicable.
About you
* Experience with managing commercial processes and reporting tools is essential
* Proven experience in leading and managing a multi-site team in a sales or commercial support environment.
* Strong background in commercial operations with a focus on process improvement and efficiency.
* Demonstrated ability to manage and analyse large sets of data to inform decision-making and strategy.
* Excellent stakeholder management skills, with a track record of building and maintaining strong internal and external relationships.
* Experience in training and coaching teams to develop skills and expertise.
* Proficiency in using CRM systems and reporting tools, particularly Power BI.
* Understanding of sales forecasting and inventory management.
* High level of commercial acumen with the ability to identify business opportunities.
* Strong analytical skills with the ability to interpret data and provide actionable insights.
* Excellent communication and presentation skills, with the ability to influence and persuade at all levels.
* Results-oriented and driven to achieve high performance and continuous improvement.
* Strong organisational and time management skills, with the ability to prioritise effectively.
* Adaptability and resilience in a fast-paced and changing environment.
* Innovative thinker with a proactive approach to problem-solving and process improvement.
* Competent IT skills including all MS office programmes, and reporting using Excel
* Regular travel is required across three different office locations to effectively manage and support the multi-site team.
* Ability to work flexibly to meet the needs of a multi-site operation.
About us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/
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