Overview
We’re looking for an experienced and compassionate Funeral Director to join A. Hazel & Sons Funeral Directors, Sutton Coldfield. You’ll oversee funeral operations and ensure every service is delivered to a high standard while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll engage with the local community and build trusted relationships.
Responsibilities
* Lead and conduct funeral services in a dignified, respectful, and professional manner
* Support families with empathy and guidance throughout the funeral process
* Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
* Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
* Oversee funeral logistics on the day, including timings, team direction, and venue setup
* Assist with coffin preparation, handling of the deceased, and chapel duties where required
* Provide leadership and mentoring to less experienced team members
* Support with local community engagement and promotion of the brand you represent
* Uphold health and safety, compliance, and professional standards at all times
About You
* Experienced in funeral service operations and conducting funerals
* Demonstrates excellent communication, leadership, and organisational skills
* Calm under pressure with a respectful, compassionate approach to service
* Physically capable of manual handling tasks, including coffin bearing
* Comfortable with direct contact with the deceased in varying circumstances
* Holds a Full UK Driving Licence (essential)
* Willing to work flexibly, including weekends and on-call duties as required
What We Offer
* A meaningful role supporting families when they need it most
* Full training and development, including Funeral Plan Consultancy
* Uniform and all necessary equipment provided
* 30 - 33 days annual leave, inclusive of bank holidays
* Company pension, employee assistance programme, and life assurance
Next Steps
If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, simply hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. We operate Farewill, a leading will writer and probate provider, and we are building the UK’s leading end-of-life company as part of the Dignity Group.
We are over 4,000 people across the UK, driven by the goal to care for families with compassion and make the UK a world leader in end-of-life care. We’re here to help, whenever you need.
FCA Statement: We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion: We value diverse teams and welcome applicants from all backgrounds. If you need any accessibility accommodation, please let us know.
We reserve the right to close or extend the closing dates depending on application numbers; early application is encouraged.
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