Job description for Administrator – St Georges Royston
Job Title: Administrator
Reports to: Registered Manager, Directors
Main Contacts: Director's, Registered Manager, Relatives, Nursing, Care and Household staff.
Visiting Professionals, Visiting Contractors, General Public
Principle duties and responsibilities:
To be responsible for the administration in the Home, as defined in the Key Tasks, and to ensure the standards are met as set by the Company through Company Procedures and legislative requirements.
Key Tasks:
Payroll
● Timesheet analysis and administration
Financial
● Preparing Client invoices including care fees and personal expenses; Checking and managing the client schedules for clients placed via Local Authority / CCGs; ensuring all payments are collected
● Maintaining up to date resident lists detailing anticipated revenue; reconciling receipts against invoiced amounts
● Preparing bank deposits
● Assisting with cash flow monitoring
Clients (Residents)
● Taking and monitoring enquiries; sending brochures when requested
● Preparing admission terms and conditions and offer letters
● Ensure confirmation of funding from Local Authorities / CCGs
● Maintain up to date resident lists for use by the nursing team, kitchen and laundry
● Arranging resident extras such as newspapers, telephone etc
● Point of contact for family members who are responsible for client payments
Human Resource
● Advertise vacant post
● Prepare recruitment paperwork – application forms; interview forms
● Manage applications received
● Apply for DBS clearance
● Prepare Offer or Rejection letters; Contracts of Employment
● Monitor new staff probation and performance review programmes
● Order uniforms
● Training – maintain the training matrix; the NMDS; training certificates of attendance
● Maintain the supervision programme and appraisal programme
Suppliers
● Undertake stock control of medical and household consumables
● Liaise with the Head Cook for placing food orders
General Administration
● Prepare letters, memos, notices as requested by the management team
● Manage the photograph records of identity photographs and resident activity photographs
● Update residents profile
● Present the menus for the kitchen
● Undertake photocopying
* Prepare quarterly newsletter
* Archiving paper notes
● Answer phones
● Attend to the front door professionally as first point of contact
● Ensure visitor book available with adequate space for entries
Qualifications / Knowledge
The Administrator must:
● Have excellent working knowledge of Microsoft Office and its programs
● Have Maths and English Language O' Level or GCSE to a level of pass or above
Personal Attributes
● To have the ability to multi-task and prioritise workload in order to meet periodic deadlines
● To be able to work in a team environment and contribute to the overall team ethos
● To be able to report to different members of the management team as required
● To be a first class communicator
● Be professional in appearance and manner
● To actively partake in any training required
● To have a sense of humour
Hours of Work
● Approximately 16 hours per week with flexibility to enable deadlines to be met
Job Types: Part-time, Zero hours contract
Pay: £13.00-£14.50 per hour
Expected hours: 12 – 15 per week
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
* Sick pay
Ability to commute/relocate:
* Royston: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 16/03/2026