Subway in SPAR Duty Manager – Westbridge
Salary: up to £13.25 per hour (depending on age). Shift patterns: AM, PM and Mid Shifts.
We have an exciting opportunity at our Westbridge store for a Duty Manager (Subway at SPAR) to work in our fresh food operation. As a member of the Duty Manager team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team, ensuring excellent customer service and contributing to achieving store sales and profitability through "Brilliant Basics, Moments of Wow, Food For Later, Food For Now".
Key Tasks/Responsibilities
* Preparing all sandwich ingredients, including cooking breakfast and lunch items, baking cookies/bread, and washing, cutting, slicing, chopping and grating ingredients, in accordance with established guidelines.
* Supporting the Store Manager to ensure a safe, legal and high-performing store, while taking overall responsibility for the Subway brand and regulations in-store.
* Assisting the SPAR Store Manager to deliver all store operations, objectives and KPIs.
* Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
* Carrying out performance management/absence management as appropriate.
* Responsible for opening/closing of the department, colleague safety and stock/cash security/accountability during shifts.
* Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
* Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from competitors.
* Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
* Adhering to all company policies, procedures and processes.
Skills / Abilities / Knowledge / Experience
* Previous experience of working for Subway preferred.
* Previous management or supervisor experience within a food retail or similar fast-paced operation.
* Committed to achieving and sustaining exceptional customer service standards in our SPAR store.
* Able to plan, organise and prioritise effectively.
* Ability to communicate and influence at all levels.
* Able to take appropriate action and make decisions.
* Committed to promoting collaborative working.
* Enthusiastic and flexible with a positive attitude.
* Committed to developing own skills and applying learning to improve own performance.
What's in it for you?
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
* Develop your skills and capability in a highly supportive and multi-diverse culture.
* Outstanding Training & Development.
* Gain hands‑on experience in a high-volume, fast-paced convenience store.
* Generous staff discount in all SPAR stores (excluding alcohol & cigarettes).
* Proactive promotion of internal candidates.
* Paid Breaks.
* Free Tea & Coffee.
* Early access to your pay through "EarlyPay".
* 24/7 access to your payslips and rotas via HR/Payroll portal.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Company Pension Scheme.
* NEST pension scheme.
* Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme.
* Extra Holidays – Purchase Scheme.
* Cycle to work – Bicycle purchase scheme.
* Long Service Awards.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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