Smooth day-to-day management of all services provided onsite with our client, youll provide direction, guidance, training and support to all employees on site and provide a continuous review of all processes onsite.
Main duties and Responsibilities
* To develop and maintain a professional and proactive business relationship with all levels of client’s representatives, promoting the Company and development of services.
* To develop the basket of services to the client.
* Recruitment of the highest possible calibre of staff to fill vacancies to ensure a full compliment of staff.
* Deal with complaints efficiently and in a professional manner.
* Ensure that all staff are correctly attired in accordance with company and client procedures.
* Encourage safe working practices at all times and ensure that all staff have a good understanding of all duties undertaken.
* Ensure all employees are appropriately inducted, trained and developed. This responsibility includes identification of training needs, recommending training programmes, monitoring and evaluating the effect of the training.
* Ensure that all staff have the relevant PPE and that it is worn and used correctly.
* Ensure that all staff work the correct number of hours and adhere to the signing in and out procedure.
* Plan and allocate the work to ensure effective use of staff and equipment.
* Allocation of staff to meet service requirements, resource management and additional work.
* Maintain labour and material levels within agreed budget levels.
* Ensure that standards are consistently achieved and maintained. Carry out regular audits on standards, document failures, put in place procedures and processes to stop re-occurrence.
* Implement and Management of Company’s Health & Safety policy. Carry out risk assessments on methods of work, use of chemicals and equipment, and maintain relevant documentation.
* Management of the safe use of equipment/chemicals and ensure that they are fit for purpose i.e. Valid PAT Test and in good condition.
* Following of instructions from your Line Manager to provide flexibility required to maintain and meet the service requirements in an ever changing / evolving environment.
* Maintain regular contact with the Sector Manager / Operations Manager or designate.
* Provide leadership, direction and support to the employees.
* Ensure appraisals are carried out with all staff in accordance with company procedure and that any actions are carried within the agreed timescales.
* Develop the skill base of the hygiene team to ensure the full potential of all direct reports, including individual development plans using the company’s training department and external training consultants.
* Team building and promoting a harmonious working environment.
* Management of all Sub Contractors, where required.
* Completion and authorisation of time sheets and payroll documents in accordance with company procedure.
* Conduct return to work interviews for all periods of sickness/absence.
* Conduct investigation and disciplinary meetings inline with company procedure.
* To carry out a complete investigation of all incidents and accidents involving machinery or equipment. Ensuring all accident reporting procedures are followed and completion of documentation.
* Preparation of schedules of work including periodic schedules.
Skills & Experience required
* A flexible approach to meet the changing needs of the business.
* Comfortable working alone and as part of a team
* Ability to prioritise and manage an ever-changing workload
* A proven background, within a similar role is essential C
What youll get
* Full uniform supplied
* Paid holidays
* Pension Plan
* On-going training
* Progression opportunities
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