Head of Reward Department: Business Services - Human Resources
Employment Type: Permanent | Location: Bristol
In this pivotal role, you will shape and deliver compensation and benefits strategies across multiple jurisdictions, ensuring accuracy, compliance and engagement at every stage. As a hands‑on leader, you will combine operational excellence with strategic insight, managing complex processes, analysing data and implementing initiatives that make a tangible difference. Reporting directly to the HR Director, you will play a key role in evolving our global Reward and Benefits offering and influencing how we attract, retain and motivate talent worldwide.
Key Responsibilities
* Hands‑on delivery of reward activities: Personally manage and execute reward processes, including data preparation, analysis, and reporting for annual cycles and ad‑hoc projects.
* Act as the go‑to expert for reward queries: Provide practical advice and solutions to HR colleagues and managers across the Firm, including international and expatriate considerations.
* Partner closely with HR teams globally: Ensure knowledge transfer and support local advisors where applicable.
* Lead and actively run annual reward cycles in the UK and Dublin: Include market benchmarking, salary reviews, budgeting, approvals, and preparing communications tailored to local jurisdictions.
* Manage two direct reports: Focus on coaching, support operational delivery and contribute to complex tasks and data challenges.
* Maintain and update reward policies and processes: Ensure they reflect best practice and are clearly communicated across the Firm.
* Build and maintain strong relationships with external brokers and consultants: Coordinate benefits renewals and resolve issues promptly.
* Review and enhance reward and benefits offerings across regions: Lead practical implementation of improvements and global projects.
* Ensure all legislative reward reporting is completed accurately and on time: Work closely with HR Data and Systems teams.
* Stay informed on legal and market practices in reward: Apply this knowledge to day‑to‑day decisions and advise senior stakeholders.
* Regularly review global reward trends and benefits benchmarks: Maintain competitive positioning and support talent attraction and retention.
Firm Wide Responsibilities
Operate with a global mindset, ensuring consistency and alignment across regions; act in the best interests of the Firm internally and externally; manage risk and compliance issues, including data security, in a regulated environment; collaborate to mitigate commercial risk across jurisdictions.
Skills, Knowledge and Expertise
* Proven experience in hands‑on reward and benefits operations, including international exposure (USA, Singapore, Hong Kong, Dublin).
* Ability to manage supplier relationships and resolve operational issues effectively.
* Technical knowledge of pay, benefits, pensions, and international mobility.
* Advanced proficiency in Microsoft Excel and data analysis; comfortable working with large datasets and producing clear reports.
* Excellent communication and stakeholder management skills, with the ability to explain complex reward concepts simply.
* Highly detail‑oriented and confident handling multi‑jurisdictional issues.
Desirable Experience
Delivering strategic reward initiatives while remaining actively involved in operational execution; background in designing and implementing international benefits programs; understanding of global compensation structures.
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