Job Summary
We are looking to recruit a HCA to work with our friendly, well established practice team in East Manchester. Our list size is currently over 8,000 with diverse populations. This very interesting role could be developed by the right candidate who is interested in extending learning.
Preference will be given to candidates with previous experience but those with other relevant experience which would act as a basis for in-house training are also welcome to apply.
Main duties of the job
The job will involve general HCA duties, home visits (own vehicle is essential), taking BPs and phlebotomy. (Evidence of a qualification in phlebotomy is desirable although training is available for the right candidate). ECGs, Health Checks, smoking cessation, immunisations (training available for the right candidate), telephoning patients on QOF and Manchester Standards lists, this is an essential part of the role and the successful candidate should have a good telephone manner.
The successful candidate must be reliable, motivated, a good team player, willing to learn and able to adapt to a new working environment.
About Us
We are a 5 partner practice in East Manchester and work from pleasant purpose built premises on the edge of a small park. We have a friendly, highly committed team of Doctors, Nurses, Receptionists and Admin team with an excellent record of staff retention. We aim to provide a high quality service to a diverse, multi-ethnic local population. We are keen on technology and use EMIS Web extensively including templates for chronic disease management for which training will be given as required.
Details
Date posted
20 August 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1511-2025
Job locations
110 Mount Road
Gorton
Manchester
M18 7BQ
Job Description
Job responsibilities
MOUNT ROAD SURGERY
Job Description
JOB TITLE: Health Care Assistant
HOURS: Part Time
RESPONSIBLE TO: Practice Manager
OBJECTIVES: To work as part of the nursing team
providing an efficient and polite
service to patients, doctors and other
team members
HOURS: 25 hours per week across Mondays, Wednesdays and Fridays
Main Duties:
* To provide a friendly and efficient service to patients and visitors, both in
Person And Over The Telephone. This Involves:
* Clinical and Administrative duties in order to provide holistic care to patients whilst attending the surgery, support and assist the practice nurse/s, allowing them more time to spend on assessing and managing their treatment.
* Report all matters pertaining to patients care changes in condition/circumstances to a relevant member of the nursing or medical team as a matter of priority and ensure that a written record is kept.
* Report any safeguarding concerns to the Usual GP or Safeguarding lead as a matter of priority and ensure relevant records are updated or created.
* Prepare and explain Clinical Procedures to patients according to agreed guidelines/protocols.
* Using tact and discretion to obtain information of a personal nature when assessing the urgency of a request.
* Provide phlebotomy service for the practice (once training completed).
* Carry out lifestyle advice to patients as requested, follow up as appropriate.
* Summary of current duties: Testing Urine, measuring blood pressure, temperature and pulse, peak flow for Asthma patients, ECGs (Electrocardiogram) and associated paper work, baby clinic administration, new patient health checks.
* To exercise complete confidentiality at all times, with regard to patients
information and the running of the Practice, breach of this may lead to instant dismissal.
* Ensure the drugs refrigerators are at the correct temperature and that drugs
are within their expiry date and used in correct sequence. Order drugs and other supplies as directed ensuring that adequate levels of stocks are available in the surgery.
* Ensure that the clinical room is at all times kept in a clean and orderly
manner and that relevant equipment is ready for use.
* General Office Duties ...... run computer reports as necessary, filing etc.
Performing other clerical duties and attending clinics as required.
* Administer recall systems in relation to: chronic disease management,
immunisation etc and organise appointments and follow ups.
* Ensure that health promotion materials are available within the surgery,
ordering new stock when needed.
* To attend relevant meetings and courses as and when required.
* To function as an integral part of a developing team.
* All contacts that you have with patients MUST be recorded.
* Have knowledge of and act at all times within the boundaries of health and safety legislation and data protection acts.
* Continuous mandatory training.
* Other duties as requested by the doctors, nurses and management; the employer can determine any additional duties that may be required aslong as they do not exceed the level of responsibility expected for the grade of post.
Job description
Job responsibilities
MOUNT ROAD SURGERY
Person And Over The Telephone. This Involves:
* Clinical and Administrative duties in order to provide holistic care to patients whilst attending the surgery, support and assist the practice nurse/s, allowing them more time to spend on assessing and managing their treatment.
* Report all matters pertaining to patients care changes in condition/circumstances to a relevant member of the nursing or medical team as a matter of priority and ensure that a written record is kept.
* Report any safeguarding concerns to the Usual GP or Safeguarding lead as a matter of priority and ensure relevant records are updated or created.
* Prepare and explain Clinical Procedures to patients according to agreed guidelines/protocols.
* Using tact and discretion to obtain information of a personal nature when assessing the urgency of a request.
* Provide phlebotomy service for the practice (once training completed).
* Carry out lifestyle advice to patients as requested, follow up as appropriate.
* Summary of current duties: Testing Urine, measuring blood pressure, temperature and pulse, peak flow for Asthma patients, ECGs (Electrocardiogram) and associated paper work, baby clinic administration, new patient health checks.
* To exercise complete confidentiality at all times, with regard to patients
information and the running of the Practice, breach of this may lead to instant dismissal.
* Ensure the drugs refrigerators are at the correct temperature and that drugs
are within their expiry date and used in correct sequence. Order drugs and other supplies as directed ensuring that adequate levels of stocks are available in the surgery.
* Ensure that the clinical room is at all times kept in a clean and orderly
manner and that relevant equipment is ready for use.
* General Office Duties ...... run computer reports as necessary, filing etc.
Performing other clerical duties and attending clinics as required.
* Administer recall systems in relation to: chronic disease management,
immunisation etc and organise appointments and follow ups.
* Ensure that health promotion materials are available within the surgery,
ordering new stock when needed.
* To attend relevant meetings and courses as and when required.
* To function as an integral part of a developing team.
* All contacts that you have with patients MUST be recorded.
* Have knowledge of and act at all times within the boundaries of health and safety legislation and data protection acts.
* Continuous mandatory training.
* Other duties as requested by the doctors, nurses and management; the employer can determine any additional duties that may be required aslong as they do not exceed the level of responsibility expected for the grade of post.
Person Specification
Qualifications
Essential
* GCSE grade A to C in English and Maths
* Qualified to NVQ level 2 in Health and Social Care
* Phlebotomy qualification
* Computer Skills - word/excel
* Driving Licence
Person Specification
Essential
* GCSE grade A to C in English and Maths
* Qualified to NVQ level 2 in Health and Social Care
* Phlebotomy qualification
* Computer Skills - word/excel
* Driving Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mount Road Surgery
Address
110 Mount Road
Gorton
Manchester
M18 7BQ
Employer's website
https://www.mountroadsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mount Road Surgery
Address
110 Mount Road
Gorton
Manchester
M18 7BQ
Employer's website
https://www.mountroadsurgery.co.uk/ (Opens in a new tab)
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