Pub Supervisor – The Brackenrigg Inn by Another Place,
The Lake
Local food and drink, roaring fires, lively conversation and
contemporary en-suite rooms wait for guests, locals and walkers in our relaxed
and inviting Cumbrian pub. Renowned for its elevated views over Ullswater, refreshing pints
in the sun, and truly unbeatable pies, the Brackenrigg Inn takes inviting to a whole
new level.
Acquired by Another Place and relaunched in 2024, The
Brackenrigg Inn captures our active relaxation ethos of Another Place, The Lake
and reimagines it in a vibrant, welcoming, and inviting pub where hospitality
and contemporary comfort combine with views over Ullswater and the fells.
Refitted to minimise environmental impact and celebrate
local Cumbrian culture, it showcases local craftsmanship and antique furniture,
capturing the beauty of a traditional pub with a modern finish.
With a team that values connection, flexibility, variety,
and challenge, we're all about making a meaningful impact and know what it
means to go above and beyond for our team and guests.
Led by our Manager James, our small, down-to-earth team
welcomes guests from near and far and serves hearty, locally inspired Cumbrian
dishes made with care, confidence, and creativity.
It’s a place to gather, meet new friends, and get stuck in.
That’s The Brackenrigg Inn.
Our Pub Supervisor role:
We’re looking for a Restaurant Supervisor to support our Manager
in overseeing the day-to-day running of The Brackenrigg Inn. You’ll support the
team, ensuring the smooth running of the pub, and supervise an establishment
that prides itself on Cumbrian roots and hospitality. It’s an energetic environment, perfect for someone who
thrives in a small team and enjoys staying organised.
You’ll bring your leadership, attentiveness, and positive
approach to guide the team, oversee daily operations, and ensure the pub runs
seamlessly. You’ll also be part of an exceptional dining and guest
experience, working alongside our Head Chef to highlight our love of locally
sourced food in our beautiful lakeside setting.
Relaxed professionalism is at the heart of what we do, and
we encourage our team to be themselves, stay authentic, and develop their
skills as they grow in their careers.
This full-time position is offered on a zero-hour contact.
As our Pub Supervisor you’ll be:
* Working
to exceed guest expectations by supervising the Inn in a relaxed but
professional manner.
* Part
of a team with a hands-on approach to your shift and supporting on the
floor.
* Liaising
with our Manager to successfully deliver service.
* Supporting
Housekeeping to help drive standards.
* Learning
all systems required to carry out duties.
* Ensuring
billing is completed with a personal, grounded touch.
* Ensuring
all complaints and feedback are managed to company standard and lending a
sympathetic ear to any complaints received.
* Supporting
the ongoing training, development and performance of our Inn team and
promoting a culture of continual professional development.
* Ensuring
a safe environment for both staff and guests and adhering to the company’s
health and safety policy and procedures.
Our commitment to our team is reflected in our exceptional
working environment - one that promotes work-life balance, professional
development, and plenty of opportunities for growth.
The skills you’ll be sharing with us:
* Proven
experience within a similar setting (desirable)
* Supervisory
experience (desirable)
* A
minimum of Grade C (or above) in GCSE Maths and English
* Strong
attention to detail with the ability to maintain accurate records
* Experience
using Microsoft Word and Excel
* Computer
literate with excellent written and verbal communication skills
* Ability
to work effectively in a fast-paced environment
* Excellent
multi-tasking skills, able to manage multiple responsibilities efficiently
* Capable
of guiding and motivating a team effectively
* Experienced
in cash handling, ensuring accuracy in all transactions
* A
responsible and reliable nature
* Confident
in communication and decision-making
* A
genuine care for our team and our wider environment
What we can offer in return:
* A
relaxed, professional place to work in a beautiful location – right on the
shores of Ullswater
* Excellent
career prospects in an ever-expanding organisation
* Special
rates for you and your friends & family to stay at Another Place, SeaSpace,
and Watergate Bay Hotels
* Team
discounts on treatments in Swim Club
* Discounts
for you and your friends & family to eat at our restaurants: at
Rampsbeck, Living Space, Glasshouse and The Brackenrigg Inn
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
From discounted stays to training and development
opportunities, we're all about helping our team achieve their personal and
professional goals. Located in the Lake District National Park, you'll never be
short on inspiration.
If you would love to join us as our Pub Supervisor,
apply now and be part of our journey at The Brackenrigg Inn, a wonderful place
to work.