Responding to incidents is a central part of what we do. You will be required to take on an incident role and be available to support incident response when needed. This may attract additional payment, and full training and any necessary workplace adjustments will be provided.
Job Description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don't just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment.
An exciting opportunity has arisen to join our West Midlands Asset Performance team. We manage flood risk assets across Shropshire and Herefordshire to ensure they protect our communities from the risk of flooding. You will be part of a team managing the whole lifecycle of our flood risk management assets, i.e. planning, delivery, maintenance and decommissioning.
Your enthusiasm and positive attitude will help you find solutions that deliver our priorities. You will help manage our asset data to ensure it is of the best quality and can be relied on to inform our future investment programme. This will include site work to understand our asset base and to collect, analyse and interpret information to ensure we manage it well. You will be trained to undertake inspections of our assets.
We are seeking applicants with a passion for asset management or engineering and a drive to protect our communities at risk of flooding.
The role duties will include (but not exclusive to):
Engaging in management of our assets by collecting and processing data to ensure the required standards are met and maintained.
Supporting colleagues to gather information to produce work orders for our internal field teams
Carrying out Public Safety inspections
Carrying out asset condition assessments
EIR/FOI & Correspondence
Responding to incidents is a central part of what we do. You will be required to take on an incident role and be available to support incident response when needed. This may attract additional payment, and full training and any necessary workplace adjustments will be provided.
The team
This is an office‑based role; however, around three days each week will be spent on sites across Shropshire and Herefordshire in all seasons. This fieldwork involves extensive walking, often across uneven or challenging terrain, and is a major part of the role. The remaining time will be spent in our Shrewsbury office for planning, data work, and team collaboration. There may be opportunities for flexible working, with your line manager's agreement.
Experience/skills Required
We welcome applications from passionate individuals with transferable skills, and we encourage you to apply even if you don't have a degree or direct experience in this sector.
What matters most is your ability to build strong relationships with internal and external customers, work effectively both independently and as part of a team, and make sound decisions to achieve planned outcomes.
You should be confident in planning, tracking, and maintaining accurate data, with good organisational skills and the ability to use MS Office and learn bespoke IT systems.
Strong communication skills are essential, as you will be working with a wide range of people. An understanding of flood‑risk assets or asset management is desirable but not essential, as full training will be provided.
You must hold a full UK driving licence and have access to your own vehicle with business insurance.
Contact and additional information
Due to the nature of the sites we visit and the standby requirements of the incident role, candidates must live within 45 minutes of the Shrewsbury office.
You'll have an incident management objective in your development plan. Appropriate training will be given. R
Your base location will be Hafren House, Welshpool Rd, Shrewsbury, Shropshire, SY3 8BB
Please read the Candidate / Additional Information Pack for information. Any queries, contact rebecca.-
Applications are "blind" assessed using your answers to the competency questions.
Interviews will be held via MS Teams within two weeks of the closing date.
If you consent to being held on a reserve list, we'll hold your details for 6 months and may offer you an alternative post.
Competence 1
Data and Information Management
Description
Collects, analyses, interprets, records,
manages, develops and shares data,
material or information appropriately for
a variety of purposes.
More information on how to answer competency questions can be found in the candidate pack.
Question:
Asset Performance teams collate and use data and information for a variety of purposes. Please describe a time when you had to rely on data or information to complete an activity or piece of work and how you overcame the challenges to complete the task.
Competence 2
Uses Initiative
Description
Takes action before and/or beyond
What Is Required, Owning The Outcome.
More information on how to answer competency questions can be found in the candidate pack.
Question:
Please describe a situation when you have used your initiative to solve a problem or to improve a process/situation quickly and effectively.
Competence 3
Communicates Effectively
Description
Listens and questions to understand
and engage. Conveys information and
ideas clearly, accurately and
persuasively through speech and
writing.
More information on how to answer competency questions can be found in the candidate pack.
Question:
The role requires good communication skills with both internal and external stakeholders. Please tell us about a time when you have needed to communicate with others effectively. What did you do? How did you ensure understanding?
Role specific license requirements
Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.