Job Information
Location: Wandsworth, London
Job Reference: 743368165950278860837341
Posting: 26.05.2026
Job Type: Basic
EU work permit required: No
Working hours: M-F 09:00 – 17:00 (4 days in Wandsworth office, 1 day at home)
Responsibilities
* Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams.
* Conduct regular weekly team check‑ins and monthly one‑to‑one meetings.
* Lead annual performance reviews, including setting objectives and evaluating performance.
* Identify development opportunities and support career progression within the team.
* Monitor team performance against KPIs and business objectives.
* Ensure compliance with company policies, including working hours and operational standards.
* Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases.
* Personally manage a portfolio of key accounts, maintaining strong client relationships.
* Support sales team in providing accurate and timely information.
* Oversee the full account lifecycle from order placement through to invoicing.
* Ensure timely and accurate processing of orders and invoices.
* Maintain up‑to‑date records and provide visibility on account status to internal stakeholders.
* Identify opportunities to improve processes and enhance the customer experience.
Salary will be based upon experience.
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