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Commercial Insurance New Business Team Leader, Uttoxeter
Client: JCB Insurance Services
Location: Uttoxeter, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 4e7567895b62
Job Views: 7
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Owned by JCB Excavators, JCB Insurance is an independent General Insurance Broker focused on clients in the Construction Industry. Based near JCB World Headquarters in Rocester, Staffordshire, JCB Insurance is a team of friendly insurance experts committed to providing tailored insurance solutions with exceptional customer service.
About the role:
Lead, coach, and develop a team of Direct Sales Coordinators to meet new business targets, deliver excellent customer service, and ensure FCA compliance. Responsibilities include workflow management, performance monitoring, and supporting professional development.
Day-to-day responsibilities include:
* Leading and motivating a sales team to achieve targets.
* Overseeing daily operations, handling enquiries, leads, and referrals.
* Monitoring performance metrics and providing feedback.
* Supporting recruitment, onboarding, and training.
* Handling escalated queries and complex cases.
* Collaborating with underwriting partners and stakeholders.
* Ensuring FCA compliance and internal procedures.
* Contributing to strategic planning and continuous improvement.
Ideal candidate:
- Experience in Commercial Insurance, preferably with a Broker. Cert CII is a plus.
- Leadership experience in sales or customer service.
- Excellent interpersonal and coaching skills.
- Passion for customer service and teamwork.
- Attention to detail under pressure.
- Proficiency in MS Office (Word, Excel).
Next steps:
Our Resourcing Team reviews applications and shortlists CVs. If shortlisted, you'll speak with a Recruiter, followed by interviews. We will keep you informed throughout the process. For questions, contact us at recruitment@.
Benefits:
We support your career development and offer a competitive salary, flexible hours, pension, medical and dental insurance, free parking, and access to our health centre. Holiday entitlement is 25 days, plus additional days based on service.
Diversity and inclusion:
We value diversity and welcome applications from all backgrounds. If you need assistance with your application, contact our Recruitment Team for support in alternative formats. Email us at recruitment@.
Note: Recruitment Agencies: JCB does not accept speculative approaches for vacancies.
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