Role: Training & Development Coordinator
Division: Mercedes-Benz Financial Services
Department: Sales & Marketing
Location: Tongwell, Milton Keynes – 3 days in the office, 2 days from home
Hours: hours per week – 09:00 – 17:00 with a 1-hour lunch
Start: 25th May
Duration: 12 months initially
Basic Rate: £ per hour
Your New Role:
In this role, you will provide administrative Training & Development support across all sectors. This role also includes mandatory reporting as part of FCA requirements to ensurepliance of all MBFS internal staff.
Responsibilities
Co-ordinate internal and network training programmes, including the admin relating to the set-up, pre-course work on our LMS and post-course coordination. Support the team and manage the co-ordination of course setup, management and reporting on GTLS.
Monitor the Training & Development budget to ensure that constraints are adhered to. All invoices should be reconciled, and new business should have pre-approval from the T&D Manager.
Maintain accurate training records and course feedback across a variety of systems and collate,pile and cascade all reporting data on a regular basis. Ongoing management of our T&D Power BI reporting dashboard, which includes weekly reporting on all mandatory MBFS courses and SAF Expert to ensurepliance, including escalation where appropriate. Awareness of eLearn schedules, deadlines and annual FLA/SAF reporting structures is also necessary.
Process T&D supplier set-up, invoicing, ensuring that invoices are accurate, are received on time and are in line with MBFS Procurement procedures.
Manage the regular review and update of existing e-learning programmes in our LMS system. Liaising with the e-learn owner to ensure that training content is fit for purpose, amendments are progressed with the eLearn partner and owner approval is obtained.
Manage the documentation of T&D Processes and Procedures. Ensure they are stored centrally, reviewed regularly and updated as necessary.
What You’ll Need to Succeed:
• Strong influencing andmunication skills – both written and verbal.
• Strong organisational skills and must be self-motivated.
• Ability to work under pressure, whilst maintaining a high level of professionalism and accuracy.
• Strong administration, organisational and IT skills (basic Excel skills preferable).
• Ability to work on your own initiative as well as within a team structure.
• Customer focused with willingness to own issues to resolution.
• Desirable – excellent knowledge of MBFS product portfolio, procedures, systems, relevant regulations, and legalisation.
• GCSE or equivalent English Language and Mathematics.
What You’ll Receive in Return:
• Opportunity: Work with a leading automotive brand.
• Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an on-site café, hot desks, and free parking.
• Technology: Contingent workers receive their own laptop.
• Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday).
• Silent Room: A dedicated space in the Tongwell office for prayer or reflection.
• Long-Term Career Progression: Potential for permanent roles.
#4790453 - Shanteece Munroe