Description
:
The Warranty and Technical Administrator will ensure the accurate processing of warranty records, maintain essential systems and registers, and provide vital administrative support to our technical teams. This is an excellent opportunity for a detail‑focused individual with strong communication skills who thrives in a collaborative, fast-paced environment.
Key Responsibilities:
1. Process warranty information, delivery service records and extended warranties.
2. Register extended warranties with Caterpillar Insurance Services and issue certificates to customers.
3. Maintain warranty registers, codes, fund tables and department webpages.
4. Manage parts and component returns to Caterpillar and OEM suppliers.
5. Order and distribute technical information for internal and external customers.
6. Support technical communicators with calls, emails and enquiries.
7. Raise purchase orders for both technical and warranty needs.
Knowledge, Skills and Experience:
8. Strong communication and relationship‑building skills.
9. Excellent analytical skills and problem‑solving ability.
10. Confident working independently and as part of a team.
11. Solid IT skills including Excel, Word and PowerPoint.
12. Good numeracy and literacy.
13. Experience in a similar role or industry (desirable).
What We Offer:
In addition to a competitive salary, bonus, 25 days holiday, life insurance and up to 7% pension, you will benefit from:
14. Comprehensive benefits package
15. A supportive and collaborative work environment
16. Opportunities for professional growth and development
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.