Customer Service / Account Executive
Location:Stamford Office
Hours of work - Monday - Friday
Salary £25000 - £26000
Account Executive
To effectively deliver to the needs of the clients, whilst developing the business opportunities and maximising revenue opportunities and exposure.
To build your knowledge of the industry to provide an expert experience along with high levels of customer service to all clients.
Day to day activities/Key responsibilities:
* Build and maintain relationships of new and existing clients to maximise revenue.
* Understand and contribute to achieving team KPIs and financial objectives.
* Identify and pursue cross-selling opportunities and inter-company referrals to drive business growth.
* Plan site visits for clients and communicate effectively with the client and the internal team.
* Attend meetings, venue educational, Industry events and FAM trips where requested.
* Identify 23-year deals for future pipeline.
* Support other business units in the company when required.
* Ensure enquiries are responded to within the SOP/SLA and the client is kept updated.
* Attendance to the company half and full year meeting (may involve overnight stays)
???????Key skills and experience:
1. Good knowledge of Microsoft pr...