Job Description
We are looking for a CX Platform Manager to join us here at Cheil UK on a secondment contract (12-months) with Samsung.
The role would be based between the Samsung EU HQ offices in Chertsey and the Cheil London offices. This role requires a minimum of 3 days per week in the office, split between Samsung and Cheil (eg, 2 days in the Chertsey office, 1 day in London and 2 days at home).
This opportunity would be perfect for someone with a background in digital/technical project management, preferably from a creative agency or consultancy. People skills and team collaboration are also super important in this position. Please note this is a mid level position, suitable with someone with 3-5 years of relevant experience.
Why Join Our Team?
This exciting role is part of a team that shapes the overall experience customers receive
when they buy and use a product or service from Samsung. Based in the Customer
Engagement team, this role is an integral part of the wider CX (Customer Experience)
Team.
As a Platform Executive, you will be responsible for maintaining and supporting platforms
and technology across CX. You will deliver support to teams both internally within Samsung
and across our key service delivery and...