Job Title: Office Administrator
Location: Westerham Kent
Job Type: Full-Time
Reports To: Operations Manager / Managing Director
About Us:
We are a growing, energetic field marketing agency that works with leading brands to deliver standout retail support in high street stores. From merchandising to store promotions and brand activations, we help our clients succeed on the shop floor. We're a small, collaborative team, and everyone plays a key part in making things run smoothly.
Job Summary:
We're looking for a reliable, proactive Office Administrator to support the team with day-to-day operations and general office duties. This is a hands-on role where no two days are the same—you'll be answering phones, managing emails, helping with campaign logistics, and keeping everything running efficiently behind the scenes. If you're organized, eager to learn, and enjoy being part of a supportive team, we'd love to hear from you.
Key Responsibilities:
* Answer and direct incoming phone calls in a professional manner
* Open, sort, and distribute daily post; manage outgoing mail
* Take and relay messages for team members
* Monitor and respond to general email inboxes, escalating issues when needed
* Order and manage office stationery and supplies
* Assist with photocopying, scanning, and document prep
* Support the wider team on campaign-related projects and admin
* Help check photos and reports submitted from the field team for quality and accuracy
* Track and assist with store deliveries and field team queries
* Maintain tidy, organized shared spaces and ensure supplies are topped up
* Be the go-to person for small tasks that make a big difference to the team
What We're Looking For:
* Friendly and professional with great communication skills
* Highly organized with good attention to detail
* Comfortable juggling different tasks and changing priorities
* Confident using Microsoft Office daily—especially Excel
* A positive, team-first attitude and willingness to help wherever needed
* Able to work independently and manage your time effectively
Nice to Have (But Not Essential):
* Use of Excel, Outlook and Word
* Previous experience in an admin or office support role
* Familiarity with basic reporting, photo-checking, or retail/field operations
* Interest in marketing, retail, or brand activations
What We Offer:
* A supportive, team-oriented work environment
* Opportunity to develop skills and grow within the business
* 28 days holiday (including bank holidays)
* Company pension scheme
* Fun, friendly culture with regular team catch-ups and occasional event visits
Job Types: Full-time, Permanent
Pay: £19,500.00-£22,500.00 per year
Benefits:
* Company events
* Company pension
* On-site parking
Education:
* A-Level or equivalent (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person