Front of House (Lead Receptionist)
Basildon, Essex
£28,000
Monday - Friday, 7.30am - 4.30pm / 8.00am - 5.00pm
Benefits: 25 days annual leave, private healthcare, staff discount scheme, pension scheme, bonuses and salary increases, parking / free shuttle service from public transport, subsidised on site restaurant, gym and regular events!
Our client is seeking a dynamic and professional Front of House (Lead Receptionist) to join their Facilities Team on a permanent basis.
Reporting to the Facilities Manager, you will oversee the daily operations of our reception area, ensuring a seamless and welcoming experience for all visitors, clients, and staff. Your role will be pivotal in upholding our service standards and leading by example in delivering exceptional customer service.
Core Responsibilities:
Oversee front-of-house services, ensuring smooth delivery and availability of office facilities, refreshments, and visitor support.
Manage the booking, setup, and upkeep of meeting rooms and collaborative spaces, ensuring they are client-ready at all times.
Serve as the primary point of contact for all front-of-house-related enquiries, providing guidance and support.
Professionally meet and greet all guests, clients, and contractors, ensuring a positive and polished experience.
Build and maintain effective relationships with internal departments, senior leadership, and key stakeholders.
Uphold confidentiality and professi...