This role is responsible for the leadership, performance, and integration of the Caseworker team and the Practical Team administrative function. The postholder ensures that both functions operate as a coordinated service, with effective systems, processes, and workflows in place and consistently adhered to. The role ensures high-quality, timely, and person-centred service delivery, enabling clients to remain safe, independent, and supported in their own homes. High quality advice and guidance are key to this role and adhering to the Advice Quality Standard framework (AQS).
Currently the team is 14 members of staff, but this may increase subject to operational demand and new business development opportunities.
Agency: Care & Repair Cardiff and the Vale
Location: Cardiff and the Vale of Glamorgan
Location: Hybrid – Newtown office / home-based (primarily South Powys)
Location: Home based with daily travel across Powys
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