Deputy General Office Supervisor
Leading International Law Firm | Near Holborn, London | £38,000
A leading law firm based close to Holborn is seeking a Deputy General Office Supervisor to join its high-performing Business Services team. This is an excellent opportunity for someone with strong mailroom, reprographics, office support, and supervisory experience gained within a professional services environment.
Working closely with the General Office Supervisor and Head of Business Services, you will help ensure the smooth day-to-day running of core office support functions while maintaining exceptional service standards for fee earners and business support teams.
Key Responsibilities
* Oversee all incoming and outgoing post, including Royal Mail, DX, and courier services, ensuring all items are processed in line with agile working protocols and internal service standards
* Monitor the franking machine, ensuring credit levels are maintained and any faults are reported and resolved promptly
* Ensure all incoming faxes are distributed quickly and accurately to the relevant recipients
* Support the team with reprographics services, including printing, copying, scanning, binding, and troubleshooting machine issues with external maintenance providers
* Manage stationery stock levels, conduct regular stock checks, place orders, and replenish stationery points in line with approved core stock lists
* Deliver the General Office induction for new joiners in the absence of the General Office Supervisor
* Review and process supplier invoices, checking accuracy against agreed contract terms and preparing for authorisation within one working day
* Provide day-to-day supervision of the General Office Assistant when the Supervisor is away
* Coordinate team rotas, lunch schedules, and workload distribution to ensure consistent office coverage at all times
* Maintain excellent service standards across requests received by phone, email, and Teams
* Escalate any issues that may affect service delivery to the Head of Business Services
The Ideal Candidate
* Previous experience within a law firm or professional services General Office / Facilities / Business Services team
* Strong knowledge of mailroom, courier, reprographics, and office support services
* Previous team leadership or supervisory experience
* Highly organised with excellent attention to detail
* Able to prioritise effectively in a fast-paced, service-led environment
* Strong communication skills with the confidence to liaise with stakeholders at all levels
* Proactive, hands-on, and solutions-focused
What’s on Offer
* Salary of £38,000
* Opportunity to join a highly regarded law firm
* Central Holborn location
* Collaborative and professional working environment
* Genuine career development opportunities within Business Services
If you are looking for a role where you can combine hands-on operational support with team supervision in a prestigious legal setting, I would love to hear from you.