Team Leader Roles & Responsibilities
PPS (Pick, Pack & Ship)
* Conduct shift briefings, allocate tasks, and monitor progress throughout the shift.
* Lead, motivate, and support a team of warehouse operatives to achieve daily operational targets.
* Organise and process customer orders, including to customer specific requirements and ensure timely despatch of stock
* Assist with picking, packing, goods in and goods out processing as & when required
Communication
* Complete shift handovers
* Provide regular updates and reports to management
* Internal discussions with fellow TL’s as and when necessary
Safety
* Ensure the team are working safely to ultimately achieve customer requirements
* Ensure equipment is used safely and maintained appropriately
* Maintain a safe working environment by ensuring you comply with statutory law, company policy & health & safety guidelines
* Check that MHE check sheets are being completed daily
Inbound/Outbound
* Ensure deliveries are unloaded within given time scales and checked against purchase orders, reporting any errors to the parties concerned
* Control loading and unloading of all internal transfer and external goods
* Ensure accuracy when loading vehicles, maintaining safe load standards
* Load and unload vehicles in a safe manner using manual handling or forklift equipment
* Ensure Bay doors and Ramps are used in a safe and correct manner
INVENTORY
* Work closely with customer service and stock control to resolve order issues
* Monitor and maintain accuracy of stock and inventory records.
* Check orders after picking for accuracy advising warehouse staff of any errors to minimise future discrepancies
* Assisting with stock investigations and customer stock takes and process optimisation activities
Other
* Allocate available team resources to meet daily order volumes and deadlines
* Provide coaching and training to staff, ensuring multi-skilling and development across the team and maintain morale. Promote a positive, team-focused working environment with a strong emphasis
* Provide the team with necessary tools and ensure smooth, efficient operations
* Oversee and ensure completion of general daily duties
* Manage warehouse operatives and make sure they are meeting business expectations & report non-compliance via the appropriate channels
* Maintain order and care for warehouse property, equipment, and materials
* Conduct team evaluations, training sessions, and safety briefings
* Ensure warehouse projects are completed and meet the required standards
* Demonstrate a keen eye whilst working under pressure.
* Overall objectives will be further developed in line with the company’s strategic objectives