Client Delivery Manager / Project Manager, £50,000 + 10% Bonus + Great Benefits + Hybrid Working i.e. 1 Day in the office and 4 days working from home, fantastic growing company with culture to match, Newcastle Area, Monday to Friday 12.00 Midday to 8.00pm (as this is supporting the US part of the business)
Client Delivery Manager / Project Manager Overview:
The purpose of the role is to support, develop and plan a structured delivery approach that exceeds the clients objectives and expectations. The role holder will play a key role in delighting clients adn this position will oversee one Client Delivery Manager whilst ensuring effective client communication, operational excellence and efficiency delivering key client campaigns.
Client Delivery Manager / Project Manager Duties:
Lead, mentor, and manage Client Delivery Manager(s) to ensure successful execution of campaigns
Work with the Client Delivery Lead and Product/Delivery Team to move towards standardisation of campaign delivery (platform and process) to reduce cost base
Foster a culture of accountability, collaboration and continuous improvement
Support in the achievement of key operational KPIs
Set performance goals, regularly review performance, and provide coaching and de...