Senior BI Analyst
Salary: £44,324 - £55,406 FTE DOE + Benefits + Profit Share Bonus Scheme
Office based at the HX Campus in Newingreen, Kent
We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
About
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
The Role
We’re looking for a highly motivated, experienced Analyst to work within our Commercial Finance Team! You will be adaptable, confident in partnering with stakeholders and providing support across the business. You will have a proven track record in Insurance or in relevant e-commerce.
You’ll ideally be confident in building relationships and thrive in a fast-paced and dynamic environment.
You’ll enjoy thinking on your feet, whilst also having the opportunity to utilise your skills as an effective problem solver and be proactive in driving change by identifying and acting upon areas for improvement across the entire customer journey.
By joining our team you’ll:
1. Work across our Insurance and HX Adventures businesses, supporting all elements of those businesses from Product and Underwriter to Partnerships and Tech & Product.
2. Maintain and evolve our Looker dashboards, ensuring they stay useful, trusted, and loved.
3. Analyse performance, spot opportunities for improvement, and assist with the implementation and development of strategic initiatives aimed at making the customer experience fast, easy, and personal.
4. Work closely with the commercial, marketing, product and partnerships teams, you’ll understand their data requirements and enable them to become more self-sufficient and data-driven.
5. Extract, transform, and model data to provide actionable insights and recommendations. You’ll dive deep into performance data to uncover what’s working, what’s not, and where the gold lies.
6. Support the needs of the wider team, whilst looking ahead at how processes can be optimised. Lead the charge on empowering the team to use data themselves through intuitive tools and support.
7. Support booking funnel diagnostics to improve performance in a dynamic trading environment
8. Ideally, you’re someone who enjoys solving ambiguous problems, asking the ‘so what’ and helping others understand the story behind the numbers
What you can bring to our team:
9. An eagerness to own processes and test out new commercial ideas.
10. Strong relationship building and stakeholder management - you’ll be the friendly face of data clarity in the team and wider business.
11. Confidence using SQL (BigQuery preferred), Looker, and Google Sheets to surface insights
12. Experience in the Insurance industry is a big plus, although not fully essential
13. Excellent presentation skills, with the ability to tell a story with data
How we hire for this role
We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:
14. Initial 30-minute call with our recruiting team - a great opportunity to learn more about each other
15. Role related data-analysis task
16. F2F Interview where we may ask you to present back your data task.
Cultivating a diverse and inclusive culture is paramount for us.
Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via .
Why choose Holiday Extras?
We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We’re on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers’ ordinary trips into extraordinarily good times.
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day. Learn more about our culture and benefits.
17. Time is precious: 25 days annual leave (+BH’s), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
18. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
19. Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
20. Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
21. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
22. Plan ahead: Income protection, Critical illness cover and Life assurance